Shipping Policy

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OVERVIEW

All orders are processed and shipped within 72 hours, Monday-Friday, excluding holidays. Please note, larger orders may possibly take longer.

Processing times may vary depending on merchandise availability and/or payment verification and/or discrepancies.

Shipping time will vary depending on location.

Shipments are based on business days (including express shipping). We do not process or ship orders during the weekends or holidays.

Delivery time of your package may be delayed if no one is present at the time of delivery. Though most packages does not require your signature.

As soon as your order has shipped, you will receive an email confirmation with your tracking information. If you don’t receive an email, please email Customer Service for assistance.

 


US Shipping

All of our domestic orders are shipped via USPS/DHL with tracking.

Please indicate your special requirements on your Order Notes, if any.

You may select expedited shipping services with USPS. Orders will still be processed within 72 hours.

Shipping time is based on business days. Deliveries are made Monday-Saturday (excluding holidays). A signature is NOT usually required during the time of delivery.

 


International Shipping

International orders are shipped via DHL International/UPS Express with tracking based on your selection at checkout.

DHL international will reach destination within 3-7 days depending on your location. Please note, this doesn’t include any delays that can occur due to foreign customs, weather, etc.

UPS Express will reach destination within 3-5 days depending on your location. Please note, this doesn’t include any delays that can occur due to foreign customs, weather, etc.

Shipping charges are determined at Checkout.

You are responsible for any duties or taxes imposed by your country’s custom office. Your shipping agent will be able to provide you with a more detailed information, including any additional cost that you may incur.

You may see all location we ship to here.

 

 

-----as of Jan 05 2019-----

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